Comments, Questions, Complaints or Special Needs?
Have we met your expectations? Can we improve? Is there anything more that we can do for you? If you need anything at all, talk to your nurse.
Services for Those with Sight or Hearing Impairments
Telecommunications devices are available for people with hearing and sight impairments. People with hearing impairments may use the portable telecommunication device for the deaf. Large button telephones are available for people with sight impairments. Both devices are portable and can be taken directly to the person who needs them. Please ask your nurse.
For Non-English Speaking Persons
Interpreters are available for persons of nearly every language. The nurse will make arrangements that are needed.
Chapel - Robert Westrup Memorial Chapel
Our chapel, located in the lower level of Union Hospital East building is open to any patient, family member or staff, 24 hours a day, 7 days a week for prayer, meditation and special services for all people of all faiths throughout the year. Please mention to your nurse that you would like to visit the chapel.
Chaplains are available around the clock to offer comfort and support to you and your family at all times. Please dial 0 and ask the switchboard operator to connect you to the chaplain's office on-call representative or dial ext. 7628. The chaplain's office is always ready to assist you with a chaplain of your own faith or to notify a particular clergy of your request. Clergy may visit any time needed.
The Gift Shops, located in the main lobby of Union Hospital West and lower level of Union Hospital East, offer a wide selection of greeting cards, flowers, toiletries, sundries and unique gift items.
Hours for Union Hospital West are:
- Monday through Friday: 9 a.m. to 5 p.m.
- Saturday: 10 a.m. to 2 p.m.
Hours for Union Hospital East are:
- Monday through Friday: 9 a.m. to 7:30 p.m.
- Saturday: 10 a.m. to 5 p.m.
- Sunday: Noon to 5 p.m.
The Service League of Union Hospital operates the Gift Shops with proceeds from sales going to the Union Hospital Foundation.
Fill Your Prescriptions Before You Go Home
For your convenience, prescriptions ordered by your physician may be filled in the Union East Lobby Pharmacy before you go home. The prescription will then be transferred to the pharmacy of your choice for any additional refills. Your nurse can make these arrangements prior to discharge. Pharmacy hours are: Monday-Friday, 7:30 a.m. to 5:15 p.m. and Saturday, 9 a.m. to 1 p.m.
Bank Machines (ATMs)
Automated teller machines are located in the main lobby of Union West (First Financial). Other ATMs are located in the lower level of Union East, outside the Union Station Cafe, (First Financial, Old National Bank and Vigo County Credit Union).
Lost and Found
If you lose or find personal property, call Security at extension 7639. Union Hospital Security is responsible for collecting and holding all personal property left on hospital grounds. Due to limited space, found property will be disposed of by Security as follows: 10 days for unidentified property and 15 days for owner identified property. Found property is held for 30 days and disposed of if not claimed.