24 Hour Contact through Public Relations or the Administrative House Supervisor
A designated spokesperson is available at all times with the authority to release information to the media.
Day (Monday - Friday, 8 a.m. to 4:30 p.m.)
Public Relations Department (812) 238-7657
Evening, Night and Weekend
Administrative House Supervisor (812) 238-7000
The supervisor is limited to providing only the condition of the patient (see below).
Union Hospital is a major source of news in the community. At the same time, it is a private institution, and the nature of its services is not only private, but often personal. The legal factors that govern the hospital's responsibilities and liabilities must be considered in each newsworthy situation, especially those involving patients. The hospital and the news media share an interest in making sure that news is reported accurately and promptly. In doing so, both must be guided legally and ethically to safeguard the privacy of individuals, so that no involvement with the news media or the hospital will cause unnecessary embarrassment, discomfort or exploitation to any person. This guide outlines Union Hospital's and Union Hospital Clinton's official media policy for media representatives and hospital employees.
Union Hospital strives to be a valuable source for you to use for many health-related stories. You are a valuable link in getting important health information to the Wabash Valley and we will always be as accommodating as possible to your requests. We have prepared the following guidelines that will be of help to you:
Employees are not permitted to answer any questions or release any information to the news media about the hospital and its patients.
Access to Our Facilities
Media persons are required to make arrangements with Public Relations at (812) 238-7657 before entering hospital property. Interviewing and photographing on hospital property are allowed only with prior consent. All areas, including the Emergency Department and waiting areas, are private areas. Media persons may not photograph or question persons in these areas without specific consent from the hospital, through Public Relations, and the individual involved.
Please contact Public Relations at (812) 238-7657 before arrival at any of the following locations:
Union Hospital Clinton
Information That Can Be Released
If the patient was admitted, released or transferred and the one-word condition description.
- GOOD - Vital signs, such as pulse, temperature, and blood pressure are stable and within normal limits. Patient is conscious and comfortable. Patient's outlook for recovery is good or excellent.
- FAIR - Vital signs are stable and within normal limits. Patient is conscious, but may be uncomfortable or may have minor complications. Patient has a favorable outlook.
- SERIOUS - Acutely ill with questionable outlook. Vital signs may be unstable or not within normal limits. A chance for improved outlook.
- CRITICAL - Questionable outlook. Vital signs are unstable or not within normal limits. There are major complications.
- UNDETERMINED - Patient awaiting physician assessment.
- TREATED AND RELEASED - Patient received treatment but was not admitted.
- TREATED AND TRANSFERRED - Patient received treatment and transferred to a different facility.
No Information Patients
If a patient has chosen to be a "no information patient," no information may be released about that patient's hospital stay.
No phone calls or visitors will be directed to your room. Should any family members, friends, clergy, or news media inquire about you, the hospital will not release the following:
- Your name, address, age or sex.
- Your room number.
- Your phone number in the hospital.
- Information on your condition.
If a patient should decide they would prefer to change their "no information" status, please contact the Admitting Department, Ext. 4928.
Verification of Information
Authorized spokespersons always give, to the best of their abilities, verified and accurate information. Information regarding the hospital from patients or unauthorized personnel should always be verified. Call Public Relations at (812)238-7657.
In the event of a disaster, the Public Relations Department is your contact for information, which will be released by phone or email. The most up-to-date news will be added to our website as soon as it is available, as well as Facebook and Twitter.
There will be no press access to the hospital during a disaster, however if the need arises a press center may be established on the hospital campus.